The item is your responsibility until it reaches us, you must send the item to us recorded delivery.
The goods can take up to 7 working days to be returned to our Warehouse.
Make sure your goods are well packaged. The original packaging must not be damaged. Please do not write or use tape on the packaging of the product. Wrap any boxes in brown paper and attach the Returns Form, in an envelope, on the outside of the box. The product will be refused at our warehouse if the packaging is marked or defaced in anyway.
Once we have the goods and have checked the form details match the returned goods we will proceed with your Return.
If ANY area on the Returns Form is not filled in your goods will be refused by our warehouse and returned back to you.
If the goods are damaged in transit to us your goods will be rejected by our warehouse and returned to you on your carrier.
The cost of returning the item to us is your responsibility.
After 7 days from delivery has elapsed we are unable to accept any return forms.
The Online Returns Form is the only method goods can be returned to us. Returns via phone and email cannot be accepted.